BugFree在软件维护管理中的应用

摘要

软件产品交付客户使用以后，需要软件维护组持续为该产品提供有力的技术支持。软件维护组的内部技术管理十分重要，有助于提高维护工作效率。维护组可以选择BugFree工具管理日常维护工作，结合维护工作实践，介绍了缺陷管理工具BugFree，叙述了BugFree系统中问题单的处理流程和问题单的各种状态。最后介绍了两个典型维护工作案例，包括非软件代码缺陷导致的故障问题和软件源代码缺陷导致的故障问题。长期的工作实践表明使用BugFree工具可以有效地管理维护组的维护工作，提高维护工作质量。%After the delivery of the software, the useful technical assistance is needed to be supported by the group of software maintenance. Internal technical management is very important in the group of software maintenance, it is contribute to improve work efficient. The group of software maintenance chooses BugFree to manage the daily maintenance work, with the maintenance work practice, introduced the defect management tool BugFree, described the process of problem Report disposed and different kinds of states of problem Report. At last, two typical maintenance work cases are introduced, including the defects of non source code defect and source code defect. Long work practice shows BugFree can effectively manage the maintenance software, improve the quality of maintenance.