基于直觉模糊的满意度计算模型

摘要

Satisfaction degree theory is widely used in optimization, system control, management, decision-making, resource allocation,task Scheduling, and other fields. But most of them based on background of the problem define and calculate satisfaction, which lack a universally applicable formalized satisfaction calculation model. Based on intuition fuzzy set theory,a universal multilevel intuitionistic fuzzy satisfaction degree calculation model was established. It effectively induces intuitionistic fuzzy satisfaction degree by using intuitionistic fuzzy filter operator. Combining qualitative and quantitative methods to calculate satisfaction degree, it makes the results more informative, scientific, reasonable and has a high automated degree. This paper analyzed the model's calculation complexity,and combining with a practical example computed the intuitionistic fuzzy satisfaction degree of shangluo tourism, and the result shows that the model is effective and practical.%满意度理论广泛应用于优化、控制、管理、决策、资源分配、任务调度等领域,但大多是针对具体问题背景定义和计算满意度,缺乏一种普遍适用的形式化满意度计算模型.基于直觉模糊集理论建立了一个普适的多级直觉模糊满意度计算模型；利用直觉模糊集算子有效地诱导出直觉模糊满意度,将定性与定量的方法结合起来进行满意度计算,使计算结果信息量更大、更加科学合理且自动化程度高.分析了该模型的计算复杂度,并结合实例计算了商洛旅游的直觉模糊满意度,结果显示该模型高效实用.