In the lnternet era,only relying on the traditional management thinking has been inadequate.This article in accordance with customer business needs for customer relationship management,on the basis of the original business site.Research and study purposes used important practical system of CRM system planning,And thus the planning of the database structure and ASP web application system program,and then supplying a set of intelligent network information processing system.%在互联网时代,只是依靠传统的管理思维已经不能够满足公司发展和社会发展的需要了。通过客户企业对客户关系管理的需要的分析,CRM知识,达到了对CR.M系统的系统规划、客户管理系统模块的划分、系统数据库策划,与此同时,策划了数据库构造及ASP的网络运用系统程序,并且供应了一套智能化的网络信息处理系统。
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