目的：结合综合医院评审的契机，探索应用先进的质量管理工具，优化呼吸机管理流程，降低使用安全风险。方法：选择2012年医院在用呼吸机维护统计数据，应用排列图、帕累托曲线和鱼骨图等质量管理工具，对影响医院呼吸机临床使用安全的因素进行戴明循环(PDCA)法分析，总结并提出改进意见。结果：分析发现，累计构成比落在23.6%～80%区间的人为操作、压缩机进水、管道漏气和消耗品管理是主要问题。应用鱼骨图分析，对问题进行人员、操作、设备及耗材管理4方面归类，从设备管理、耗材管理及人员培训3个方面优化现有制度和流程。通过改进方案的实施，基本解决由于耗材管理造成的安全风险，且效果明显。结论：利用质量管理工具能更直观地反映医院呼吸机临床使用安全存在的问题，进一步保障呼吸机使用安全，从而使医院医疗设备器械管理更加科学、有效和规范。%Objective:Along with general hospital assessment opportunity, we explore to optimize ventilator management processes to reduce security risks by using the advanced quality management tools. Methods:Based on the ventilator maintenance statistical data in year 2012, we applied Pareto chart, Pareto curves and fishbone diagrams etc. quality management tools, and conducted PDCA cycle analysis on safety factors of ventilator clinical application. At the end, we summarized the results and provide improvements recommendations. Results:The cumulative proportions fell from 23.6%to 80%range, the human operator, compressor inlet;pipeline leaks and consumables management are a major are major factors. Through fishbone diagram analysis, we categorized them into 4 aspects:personnel, operations, equipment and supplies management. We optimized existing systems and processes from three areas:the device management, supplies management and training. By implementing these improvements plans, the security risk caused by supplies management was basically solved, the effect is very obvious. Conclusion:By using quality management tools, the safety problems during clinical application of ventilator can be reflected directly and clearly, and protect ventilator safe and stability to next level, so that it helps medical equipment management be more scientific, effective and normative.
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