供应链质量绩效动态评价平衡记分卡模型

摘要

For the dynamic problem of supply chain quality performance evaluation, extended the traditional four balanced scorecard dimension into five.On this basis, established the five balanced scorecard dimension of supply chain, and also established a three-layered of quantitative index system according to this model.Measured then each performance index's value by using the theory of FAHP, meanwhile reduced the number of input of the support vector machine (SVM) by using classification method, finally, got performance evaluation's result by using the weighted least squares support vector machine ( WLSSVM), which supplies evidence to supply chain's reasonable analyzing and decision-making.%为研究供应链质量绩效评价的动态性问题,提出将传统的四维平衡记分卡扩展为五维平衡记分卡.在此基础上建立了供应链质量绩效评价的五维平衡记分卡模型,针对此模型构建了一个衡量供应链运行质量的三层量化指标体系,利用FAHP技术进行各绩效指标权重的计算,且通过分类方法把支持向量机的输入降维,最后,结合加权最小二乘支持向量机的预测功能得到整体绩效评估结果,为供应链的合理分析和决策制定提供依据.