Exploring the quality perceptions of healthcare leaders: A study of hospitals in Indiana.

摘要

Hospitals face a growing problem with medical errors. Despite hospitals' efforts, patients are injured by these adverse medical events. In response, the state of Indiana passed a medical error reporting law in 2006. The law mandated all of the state's hospitals publicly disclose the frequency of their medical errors.;This study used archived medical error data published in Indiana to compare hospital leaders' perceptions of quality of care with their organization's performance. The study used a correlational design that examined the association between differing Indiana hospital executive leaders' perceptions using HEALTHQUAL, a measure of hospital service quality, and the state's archival medical error data. The results found no significant correlation between leaders' perceptions of quality of care and the frequency of medical errors. This finding suggests some hospital leaders are disconnected or dismissive of the medical error problems in their organizations.