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Does Organizational Culture Serve as an Antecedent to the Dynamic Capability of an Automated Customer Relationship System as an Example of a Big Data Analytics Program in a Firm? A Case Study

机译：组织文化是否担任自动化客户关系系统的动态能力作为一家公司的大数据分析计划的例子？案例研究

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作者
?Spencer, Franklin Gregory;
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作者单位

Florida Institute of Technology;

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授予单位 Florida Institute of Technology;
学科
学位 Ph.D.
年度 2019
页码 211 p.
总页数 211
原文格式 PDF
正文语种 eng
中图分类
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1. The intermediating role of organizational culture and internal analytical knowledge between the capability of big data analytics and a firm's performance [J] . Upadhyay Parijat, Kumar Anup International Journal of Information Management . 2020,第Juna期

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2. The Impact of Customer Relationship Management Systems on Dynamic Capabilities at Firms: An Application to the Banking Industry [J] . Gallego-Gomez Cristina, De-Pablos-Heredero Carmen, Luis Montes-Botella Jose Journal of global information management . 2021,第1期

机译：客户关系管理系统对公司动态能力的影响：银行业的应用
3. When can B2B firms improve product innovation capability (PIC) through customer participation (CP)? The moderating role of inter-organizational relationships? [J] . Zhang Jing, Zhu Miao Journal of business & industrial marketing . 2019,第1期

机译：B2B公司何时可以通过客户参与（CP）来提高产品创新能力（PIC）？组织间关系的调节作用？
4. The Effects of Dynamic IT Capability and Organizational Culture on Firm Performance: An Empirical Study [C] . Li Xiao, Subhasish Dasgupta International conference on information systems;ICIS 2009 . 2009

机译：动态IT能力和组织文化对企业绩效的影响：一项实证研究
5. Building Big Data Analytics as a Strategic Capability in Industrial Firms: Firm Level Capabilities and Project Level Practices [D] . ?Alexander, Dijo T. 2019

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6. Impact of big data analytics on sales performance in pharmaceutical organizations: The role of customer relationship management capabilities [O] . Muhammad Shahbaz, Changyuan Gao, Lili Zhai, 2021

机译：大数据分析对药物组织销售业绩的影响：客户关系管理能力的作用
7. Bridging Organizational Learning Capability and Firm Performance through Customer Relationship Management [O] . Akgün Ali Ekber, İmamoğlu Salih Zeki, Koçoğlu İpek, 2014

机译：通过客户关系管理桥接组织学习能力和公司绩效

Does Organizational Culture Serve as an Antecedent to the Dynamic Capability of an Automated Customer Relationship System as an Example of a Big Data Analytics Program in a Firm? A Case Study

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