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Strategic management of information technology for service quality: A study of the electric utility industry

机译：信息技术对服务质量的战略管理：电力行业研究

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作者
Bharati, Pratyush;
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作者单位

Rensselaer Polytechnic Institute;

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授予单位 Rensselaer Polytechnic Institute;
学科
学位 Ph.D.
年度 1998
页码 224 p.
总页数 224
原文格式 PDF
正文语种 eng
中图分类
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Strategic management of information technology for service quality: A study of the electric utility industry

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