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THE DEVELOPMENT OF AN INSTRUMENT FOR MEASURING LIBRARY INSTRUCTIONAL SERVICES AND ORGANIZATIONAL CLIMATE IN ACADEMIC LIBRARIES

机译：学术图书馆图书馆教学服务和组织气候计量仪器的研制。

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作者
SAFRIT, JANICE ANNETTE;
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作者单位

The University of North Carolina at Greensboro;

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授予单位 The University of North Carolina at Greensboro;
学科
学位 Educat.D.
年度 1986
页码 271 p.
总页数 271
原文格式 PDF
正文语种 eng
中图分类
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专利

1. Library Instruction and Reference Services; Increasing the Teaching Role of Academic Libraries; Third International Conference on Library User Education: Proceedings (Book Review) [J] . Lawrence L. Reed College & Research Libraries . 1985,第2期

机译：图书馆教学和参考服务;提高大学图书馆的教学作用;第三届图书馆用户教育国际会议：会议记录（书评）
2. Assessment of Customer Service in Academic Health Care Libraries (ACSAHL): an instrument for measuring customer service. [J] . Crossno JE, Berkins B, Gotcher N, CIM Bulletin . 2001,第2期

机译：学术保健图书馆客户服务评估（ACSAHL）：一种衡量客户服务的工具。
3. Assessment of Customer Service in Academic Health Care Libraries (ACSAHL): an instrument for measuring customer service [J] . Jon E. Crossno, Brenda Berkins, Nancy Gotcher, Bulletin of the Medical Library Association. . 2001,第2期

机译：学术保健图书馆客户服务评估（ACSAHL）：衡量客户服务的工具
4. A methodology for development of a model warehouse for identifying innovative services in academic libraries [C] . Awan Ammar, Daneshgar Farhad The 5th International Conference on New Trends in Information Science and Service Science . 2011

机译：建立模型仓库以识别大学图书馆中创新服务的方法
5. An analysis of the ability of an instrument to measure quality of library service and library success. [D] . Landrum, Hollis Taylor, Jr. 1999

机译：衡量图书馆服务质量和图书馆成功与否的工具的能力的分析。
6. Assessment of Customer Service in Academic Health Care Libraries (ACSAHL): an instrument for measuring customer service [O] . Jon E. Crossno, Brenda Berkins, Nancy Gotcher, 2001

机译：学术保健图书馆客户服务评估（ACSAHL）：衡量客户服务的工具
7. Development and validation of an instrument to measure perceived service quality of an academic library in Costa Rica [O] . Meneses M., Colosimo B.M. 2014

机译：开发和验证用于测量哥斯达黎加大学图书馆感知服务质量的工具

THE DEVELOPMENT OF AN INSTRUMENT FOR MEASURING LIBRARY INSTRUCTIONAL SERVICES AND ORGANIZATIONAL CLIMATE IN ACADEMIC LIBRARIES

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