Performance implication of leadership innovation strategy and local telecommunications regulations on major US telecommunications carriers.

摘要

The purpose of this quantitative descriptive correlations study was to examine the relationship between regulations, innovations, and the combined influence on the performance of telecommunication firms. The heightened need for organizational leaders to find new operating modalities and strategies that can enhance organizational prosperity in a world characterized by growing global competition, outsourcing, corporate downsizing, rapid innovations in information technology, and regulations acted as an incentive for the study. Innovation is known to enable firms to compete. In innovating, leadership needs to understand how the innovation strategies implemented and the business regulations in local markets influence performance. Using an ANOVA test, a regression analysis, and a Chi square test of independence on six research hypotheses, the study demonstrated that variations in regulations within states does not relate to the service quality of firms in a statistically significant manner. Investigations on the degree of association between regulations and return on investments of operating firms indicated mixed results. The regression analysis supported the commonly held view that regulations were correlated to performance in the Schumpeterian process of creative destruction at the core of the growth engine in market economies. The ANOVA and chi square tests reflected no significant association between regulations and the ROI of participating firms. Innovation strategy was strongly correlated to performances and a fit between innovation strategy and regulatory framework will produce optimal performances. To arrive at the optimum choice of innovation strategy and regulations, leaders will need to possess a combination of artistry and engineering with a vision to imagine a new process or system. The leaders will also need to have the ability to make the innovation process come to life.