Understanding workplace reciprocity of emergency nurses: A qualitative study.

摘要

Emergency nurses work with other health care providers under uncertain conditions to provide care to patients with all kinds of illnesses and afflictions from all walks of life. Despite implications that they must work together to accomplish their tasks, there are few studies that explore the relationships among emergency department personnel. Furthermore, there are even fewer that focus on the way emergency nurses work together to provide care to their patients. The purpose of the study was to understand the lived experience of workplace reciprocity of emergency nurses through the use of a qualitative phenomenological method. Nurses with three or more years of current emergency nursing experience were recruited using a purposive technique to obtain a convenient sample. Each participant was interviewed. The data was analyzed and interpreted using Giorgi's Phenomenological Method. Findings from this study identified six essences: emergency department culture, balancing, technology, caring, bridging, and connection. These essences of the participants' experiences were synthesized. Workplace reciprocity between and among emergency department nurses is influenced by the emergency department culture, balancing, and technology on caring for patients and each other as seen in the bridging and connection for the purpose of creating and maintaining workplace relationships. This statement synthesized the meaning of workplace reciprocity among this sample of emergency nurses for this study. Paterson and Zderad's Humanistic Nursing Theory emerged as a way to reflect on the findings in a way that was meaningful to nursing. Implications for nursing practice and recommendations for future research are identified.