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Strategies for Reducing Short-Tenured Employee Attrition in the Retail Grocery Industry

机译:减少零售杂货行业中短期雇员流失的策略

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摘要

The purpose of this multiple case study was to explore strategies that managers in the retail grocery industry use in reducing short-tenured employee attrition in the West Midland states in the United Kingdom. Participants were 4 store managers who had managerial experience in the retail grocery industry, worked as a retail store manager in the West Midlands, and had experience implementing effective strategies to reduce employee attrition. The Herzberg 2-factor theory was the conceptual framework. Semistructured interviews were used to collect data. Data were analyzed using Yin's 5-step data analysis process. The major themes were: training and development, enriched job responsibility, human resources intervention, and employee recognition. Participants relied on training and development, enriched job responsibility, human resources intervention and, employee recognition to reduce employee attrition. The results may provide retail grocery leaders with strategies for reducing short-tenured employee attrition in grocery stores, which may reduce adverse effects on the industry's profitability. Implications for positive social change include improving the quality of life of the community and citizens; improved levels of satisfaction in quality of life translate into developing and maintaining positive relationships with family and friends, as well as helping the local communities and the economy.
机译:这项多案例研究的目的是探索英国杂货零售业的管理人员在减少短期雇员流失方面所采用的策略。参加者有4位商店经理,他们在零售杂货行业具有管理经验,曾在西米德兰兹郡担任零售商店经理,并且具有实施有效策略以减少员工流失的经验。 Herzberg 2因子理论是概念框架。半结构化访谈被用来收集数据。使用Yin的5步数据分析过程分析数据。主要主题是:培训和发展,丰富的工作责任,人力资源干预和员工认可。参与者依靠培训和发展,丰富的工作责任,人力资源干预以及员工认可来减少员工流失。该结果可以为零售杂货店领导者提供减少杂货店员工短期雇员流失的策略,从而减少对行业盈利能力的不利影响。对积极的社会变革的影响包括改善社区和公民的生活质量;生活质量满意度的提高转化为与家人和朋友的发展和维持积极的关系,以及对当地社区和经济的帮助。

著录项

  • 作者

    Ngemegwai, Ogechi U.;

  • 作者单位

    Walden University.;

  • 授予单位 Walden University.;
  • 学科 Business administration.;Marketing.;Management.
  • 学位 D.B.A.
  • 年度 2018
  • 页码 136 p.
  • 总页数 136
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 建筑科学;
  • 关键词

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