Strategies for maximizing volunteers' experiences during Habitat for Humanity Grey Bruce project builds.

摘要

This study examined Habitat for Humanity Grey Bruce (HFHGB) strategies for maximizing volunteer experiences during project builds. The opportunity was to help ensure that HFHGB continues to be a successful locally governed affiliate achieved by the dedication of its volunteers. The study included a literature review that focused on management in non-profit organizations, capacity development, and organizational change. This action research project utilized interviews to answer the question: How can HFHGB maximize volunteer experiences during project builds? The outcome of this project was a list of the following six recommendations for HFHGB: (a) select an operational board structure model, (b) hold more town hall meetings with a more relaxed atmosphere, (c) develop a strategy to increase the number of volunteers, (d) develop a policy and procedure on volunteer acknowledgement, (e) expand their available support and education for the volunteers, and (f) conduct periodic informal "check-ins" to assess volunteer experiences.