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A cross cultural comparison of American and Swiss female perceptions of trust on Internet purchase behaviors.

机译:美国和瑞士女性对互联网购买行为的信任感的跨文化比较。

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摘要

The present research study was designed to fill the gap in understanding the differences in attitudes between women in the United States and in Switzerland regarding online purchasing. The purpose of the quantitative study was to determine whether there was a difference between the attitudes of women in the United States and Switzerland toward online shopping in terms of trust and purchase behaviors. The goals of this study were to determine if there were differences between the attitudes of women in the United States and Switzerland which influenced fewer purchases on line and the reasons behind these differences. The two survey populations included 211 American and 168 Swiss participants.;Six independent variables included socioeconomic level (SES), age, perceptions of trust, risk, culture, and store size/reputation. The dependent variable for both U.S. and Swiss participants was purchase behavior. Three factors were identified in the first analysis using principle component factor analysis with Varimax rotation. Statistical analyses led to the following conclusions: (a) No distinction was found between the attitudes of women in the two groups toward Online shopping and purchasing behaviors because of perceptions of trust. (b) As the perception of risk of Online shopping increased, Internet purchase behavior decreased. (c) Findings were mixed regarding the question of whether socioeconomic status (SES) and age of participants in the two groups had any relationship to attitudes toward online shopping and purchasing behaviors because of perceptions of trust. (d) The ability to generalize conclusions about the relationship of age, trust, and purchasing behavior was limited because most participants were under age 35. (e) The relationship between perception of risk and Online shopping behavior was not due to cultural distinctions, which was unexpected. (f) As the perceived influence of size and reputation increased, the Internet purchasing behavior increased. (f) Both American and Swiss cultures may be experiencing changes impacting the differences between the two groups on the above variables, especially among young women.
机译:本研究旨在填补了解美国和瑞士女性在网上购买方面态度差异的空白。定量研究的目的是确定美国和瑞士女性在信任和购买行为方面对在线购物的态度是否存在差异。这项研究的目的是确定在美国和瑞士的女性态度之间是否存在差异,这些差异影响了网上购物的减少以及这些差异背后的原因。这两个调查人群包括211名美国参与者和168名瑞士参与者。六个独立变量包括社会经济水平(SES),年龄,信任感,风险,文化和商店规模/声誉。美国和瑞士参与者的因变量是购买行为。在第一分析中,使用主成分因子分析和Varimax旋转确定了三个因子。统计分析得出以下结论:(a)由于信任感,两组中的女性对在线购物和购买行为的态度没有区别。 (b)随着人们对在线购物风险的认识增加,互联网购买行为减少。 (c)由于信任感,两组的社会经济地位(SES)和参与者的年龄是否与对在线购物和购买行为的态度有任何关系,结果各不相同。 (d)由于大多数参与者年龄在35岁以下,因此无法概括年龄,信任和购买行为之间的关系的结论。(e)风险感知与在线购物行为之间的关系并非由于文化差异而引起,出乎意料。 (f)随着人们对规模和声誉的影响力增加,互联网购买行为也随之增加。 (f)在上述变量上,美国和瑞士文化可能都在发生变化,从而影响了两组之间的差异,特别是在年轻女性中。

著录项

  • 作者

    Bodmer, Jaimee Wolf.;

  • 作者单位

    Nova Southeastern University.;

  • 授予单位 Nova Southeastern University.;
  • 学科 Business Administration Marketing.;Womens Studies.;Mass Communications.
  • 学位 D.I.B.A.
  • 年度 2009
  • 页码 206 p.
  • 总页数 206
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;传播理论;社会学;
  • 关键词

  • 入库时间 2022-08-17 11:37:53

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