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The coordination of corporate social responsibility in sub-Saharan Africa: The case of transnational corporations in Cameroon.

机译:撒哈拉以南非洲公司社会责任的协调:喀麦隆的跨国公司案例。

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摘要

The interdependence of the global community resulting from globalization has put the public relations of transnational corporations on the spot to cater for the different expectations of their host and home publics. Corporate social responsibility provides an opportunity for these corporations to establish and maintain beneficial relationships with their host and home publics. This study focuses on the coordination mechanisms used in corporate social responsibility (CSR) in sub-Saharan Africa by transnational corporations (TNCs). The study by examines how the global CSR objective is maintained by the parent company in the subsidiaries in their bid to balance the international and local demands of their diverse stakeholders. The influence of the international business orientation on the kind of CSR activities carried out and how the role and importance of subsidiaries relates to the coordination mechanisms employed are examined. The study additionally looks at the importance of CSR and the motivation behind the CSR activities of the subsidiaries. Data for this study is generated from qualitative interviews of top and middle management staff and responses from a survey of over 100 subsidiaries of TNCs to answer the following research questions: RQ1: What coordination mechanisms do TNC's employ in their CSR efforts in subsidiaries in Cameroon? RQ2: Is international business strategy related to the strategic importance of local issues in the subsidiaries of TNCs? RQ3: How does the importance of subsidiaries of TNCs affect the coordination mechanisms used in CSR initiatives? RQ4: How important is the notion of CSR to corporate decision-making? RQ5: What are the motivations for CSR? Both the qualitative and quantitative research findings indicated that formalization was the most popular coordination mechanism used by TNCs in Cameroon with a lesser use of socialization and little evidence of centralization. The study also finds that the international business strategy of the TNCs is not related to the importance of local CSR issues. Positive associations were found between transnational, multinational and international business strategies and local CSR. Positive associations were also found between the multinational business strategy and global CSR. The findings also indicated that limited human and financial resources are put at the service of CSR and although the CSR motivations of the TNCs strongly favor business and moral motives, the moral motives outweigh those of business. The quantitative data from the study failed to support the relationship between subsidiary role and importance with the use of coordination mechanisms.
机译:全球化带来的全球社会相互依存使跨国公司的公共关系当场迎合了他们的东道国和母国公众的不同期望。企业的社会责任为这些公司提供了建立和维持与东道国和本国公众的有益关系的机会。这项研究的重点是跨国公司(TNC)在撒哈拉以南非洲的企业社会责任(CSR)中使用的协调机制。该研究调查了母公司在子公司中如何维护全球企业社会责任目标,以平衡其不同利益相关者的国际和本地需求。研究了国际商业导向对开展的企业社会责任活动的影响以及子公司的作用和重要性与所采用的协调机制之间的关系。该研究还研究了企业社会责任的重要性以及子公司企业社会责任活动背后的动机。本研究的数据来自对高层管理人员和中层管理人员的定性访谈,以及对跨国公司100多家子公司进行的调查的回答,以回答以下研究问题:RQ1:跨国公司在喀麦隆子公司的CSR工作中采用了什么协调机制? RQ2:国际商业策略是否与跨国公司子公司中本地问题的战略重要性相关? RQ3:跨国公司子公司的重要性如何影响企业社会责任倡议中使用的协调机制? RQ4:企业社会责任的概念对公司决策有多重要? RQ5:企业社会责任的动机是什么?定性和定量研究结果均表明,形式化是喀麦隆跨国公司最受欢迎的协调机制,对社会化的使用较少,对集中化的证据也很少。该研究还发现,跨国公司的国际业务战略与当地企业社会责任问题的重要性无关。在跨国,跨国和国际商业策略与当地企业社会责任之间发现了积极的联系。在跨国企业战略与全球企业社会责任之间也发现了积极的联系。研究结果还表明,有限的人力和财力为企业社会责任服务,尽管跨国公司的企业社会责任动机强烈支持商业和道德动机,但道德动机远胜于商业动机。该研究的定量数据未能支持使用协调机制来辅助作用与重要性之间的关系。

著录项

  • 作者

    Che Tita, Julius.;

  • 作者单位

    University of Florida.;

  • 授予单位 University of Florida.;
  • 学科 Mass Communications.;Business Administration Marketing.
  • 学位 Ph.D.
  • 年度 2011
  • 页码 267 p.
  • 总页数 267
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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