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Influence of emotional intelligence on group insurance representatives with high and low gross income.

机译:情绪智力对总收入高低的团体保险代表的影响。

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摘要

This study explores specific areas of emotional intelligence that are found in a sample of group insurance representatives using the MSCEIT Survey (Mayer-Salovey-Caruso Emotional Intelligence Test). Emotional intelligence is commonly described as a single performance level assigning a score as IQ does. Using the MSCEIT Survey, respondents were compared to find any similar attributes that affect their gross income. Additionally, the specific areas of the MSCEIT Survey are compared to gender and years of experience. The MSCEIT Survey further identifies specific components that contribute to the overall score.;The participants in this study consisted of insurance brokers who sell group insurance in The Metro-NY-NJ-CT area. Of the 105 responses secured, there were 56 males and 49 females. The oldest respondent was 69 years old, and the youngest was 19 years old. The average age for males was 44 years, and for females the average age was 46 years.;Insurance sales representatives in this study were found to possess a strong ability to integrate emotion and thought into effective decision making. There is a strong relationship with particular tasks identified by the MSCEIT Survey with gender. Male and female insurance sales representatives do not show any differences in their MSCEIT scores except for within two specific tasks where they are similarly effective.;Additionally, this study concluded that there is a strong relationship among group insurance representatives' gross income and age.
机译:这项研究探索了使用MSCEIT调查(Mayer-Salovey-Caruso情绪智力测验)在团体保险代表样本中发现的情绪智力的特定领域。情商通常被描述为像IQ一样分配分数的单个绩效水平。使用MSCEIT调查,对受访者进行了比较,以发现影响其总收入的任何类似属性。此外,还将MSCEIT调查的特定领域与性别和工作经验进行了比较。 MSCEIT调查进一步确定了有助于总体得分的具体因素。该研究的参与者包括在Metro-NY-NJ-CT地区销售团体保险的保险经纪人。在获得的105个回复中,男性56位,女性49位。年龄最大的受访者是69岁,最小的是19岁。男性的平均年龄为44岁,女性的平均年龄为46岁。研究发现,保险销售代表具有将情感和思想融入有效决策的强大能力。 MSCEIT调查确定的与性别相关的特定任务之间有着密切的关系。男性和女性保险销售代表的MSCEIT得分没有任何差异,除了在两个同样有效的特定任务中。;此外,本研究得出结论,团体保险代表的总收入和年龄之间存在很强的关系。

著录项

  • 作者

    Sobocinski, Craig.;

  • 作者单位

    Dowling College.;

  • 授予单位 Dowling College.;
  • 学科 Psychology Personality.
  • 学位 Ed.D.
  • 年度 2010
  • 页码 135 p.
  • 总页数 135
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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