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Auditor-client negotiation.

机译:审核员与客户的谈判。

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摘要

The purpose of this study is to examine the approaches taken, and the negotiation decisions made, by professional auditors and clients when facing a revenue recognition conflict. Auditors and clients can encounter situations where their goals are materially different, leading to a potential conflict. How those conflicts are resolved is just beginning to be examined in the audit judgment literature. This study captures the negotiation decisions of both professional auditors and clients when they face the same conflict situation. The knowledge gained provides insight into the degree of flexibility inherent in auditor and client negotiation decisions, whether auditors and clients accurately perceive the other negotiating party's positions, the types of negotiation tactics used by auditors and clients, and the effects of opposition strategies on negotiation decisions.; Auditors and clients read a scenario describing an ambiguous revenue recognition problem. Participants then responded to a series of questions designed to elicit their pre-negotiation and negotiation decisions. These included their goal and limit, perception of the other party's goal and limit, likelihood of using various negotiation tactics, and concern for themselves and for the other party. Subsequently, each participant read the opponent's initial communication for the revenue recognition problem. The opponent's communication was designed to convey two pieces of information: (1) the opponent's preferred financial reporting solution, and (2) the opponent's negotiation strategy. Each participant then completed a second questionnaire designed to capture any changes in their prior decisions.; The results indicate that auditors and clients approach conflict resolution and make negotiation decisions in very different ways. Clients demonstrated a greater capacity to be flexible (wider solution sets), determined the auditor's goals and limits more accurately, were likely to use a wider variety of negotiation tactics, and adapted more to the auditor's communicated goal. These differences in flexibility, understanding, and adaptability existed in spite of the clients' lower level of concern for the auditor's outcome. While it may appear that auditors are unskilled negotiators, these data are also consistent with the view that auditors are hired to provide independent, accurate judgments on financial reporting matters, and consequently consider their accounting decisions to be less open for negotiation as compared to clients. Implications and directions for future research given these findings are discussed.
机译:本研究的目的是检验专业审计师和客户在面对收入确认冲突时采取的方法以及做出的谈判决策。审计师和客户可能会遇到目标完全不同的情况,从而导致潜在的冲突。如何解决这些冲突才刚刚开始在审计判断文献中进行研究。本研究记录了专业审计师和客户在面临相同冲突情况时的谈判决策。所获得的知识可洞悉审计师和客户谈判决策中固有的灵活性程度,审计师和客户是否准确地感知另一方的立场,审计师和客户使用的谈判策略类型以及反对策略对谈判决策的影响。;审计师和客户阅读了描述不明确的收入确认问题的方案。然后,参与者回答了一系列旨在引发他们的谈判前和谈判决定的问题。其中包括他们的目标和极限,对另一方目标和极限的认识,使用各种谈判策略的可能性以及对自己和对另一方的关注。随后,每个参与者都阅读了对手关于收入确认问题的初始沟通。对手的通讯旨在传达两个信息:(1)对手首选的财务报告解决方案,以及(2)对手的谈判策略。然后,每个参与者完成了第二个调查表,旨在捕获他们先前决定中的任何变化。结果表明,审计师和客户采用不同的方式解决冲突并做出谈判决策。客户显示出更大的灵活性能力(更广泛的解决方案集),更准确地确定了审计师的目标和限制,他们可能会使用更多种谈判策略,并更适应审计师的沟通目标。尽管客户对审核员结果的关注程度较低,但在灵活性,理解力和适应性方面仍存在这些差异。尽管看似审计师不是熟练的谈判者,但这些数据也与雇用审计师来对财务报告事项提供独立,准确的判断,并因此认为与客户相比,他们的会计决策不易进行谈判的观点是一致的。鉴于这些发现,对未来研究的意义和方向进行了讨论。

著录项

  • 作者单位

    University of Massachusetts Amherst.;

  • 授予单位 University of Massachusetts Amherst.;
  • 学科 Business Administration Accounting.
  • 学位 Ph.D.
  • 年度 2004
  • 页码 112 p.
  • 总页数 112
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 财务管理、经济核算 ;
  • 关键词

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