Information technology policies and procedures against unstructured data: A phenomenological study of information technology professionals.

摘要

The phenomenological study explored the lived experiences and perceptions of a purposive sample of 20 IT professionals (managers, engineers, administrators, and analysts) in the state of Virginia, Texas, and Washington DC. The focus of this research study was to learn the perceptions of IT professionals who are or once were in a decision-making position concerning the contents of network storage. The study's interest was in patterns of use for network storage in organizational settings. The specific problem was the underdeveloped IT policies and procedures that can lead to the presence of unstructured data that does not represent a significant value to an organization. The focus of this research study was to seek from these IT professionals their perceptions of what the connection is between the IT policies and procedures against the storage of unstructured data. The significance of the phenomenological study to leadership was to provide leaders with the opportunity to facilitate an organizational environment, which the business corresponds with the direction of IT and the leaders are committed to make good use of technology to support the organizations needs. The findings are aimed to provide IT leaders and IT professional's methods on how to better control unstructured data, build policies and procedures, educate end users, and guide better data management.