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Resolving the impression management dilemma: The strategic benefits of soliciting others for advice.

机译:解决印象管理难题:征求他人意见的战略优势。

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摘要

Impression management (IM) is an essential part of navigating social life, allowing individuals to proactively mold others' perceptions of them. However, there is an inherent tension between the two primary dimensions of interpersonal evaluation: warmth and competence. Although most IM strategies target one dimension at the expense of the other, I explore a strategy that can enhance warmth without damaging perceived competence: soliciting advice. In this dissertation, I test the efficacy of advice-seeking as an IM strategy that produces multiple interpersonal benefits: it can enhance warmth, sincerity, humility, promote cooperation, induce perspective-taking, and inspire commitment.;Six studies test these proposed benefits in contexts in which effective IM is critical: self-promotion, performance appraisals, and negotiations. In the domain of self-promotion (Chapter 1), pilot surveys indicated that advice-seeking is infrequently used as an IM strategy. Although novice tacticians expressed concern about the transparency of this approach, Studies 2 and 3 found that an advice-seeking approach to self-promotion was regarded as considerably more sincere than directly stating one's accomplishments. Importantly, this approach resolved the fundamental self-promotion dilemma for both men and women: advice-seekers were able to project competence without jeopardizing warmth. Furthermore, targets were flattered by requests for advice and more willing to pledge their commitment to advice-seekers. In the realm of performance appraisals (Chapter 2), I tested whether advice could repair strained relations, turning an adversary into an advocate. Studies 4 and 5 indicated that when solicited spontaneously, advice facilitated perspective-taking ability and enhanced warmth. Importantly, these gains in warmth mediated the influence of advice-seeking on securing a promotion. Chapter 3 explored advice-seeking in negotiation contexts, testing whether asking one's opponent for advice could improve relational gains without compromising economic outcomes. Studies 6 and 7 showed that advice-seeking enhanced relational outcomes and encouraged creative deal-making that yielded mutual benefit. Together, these studies suggest that advice-seeking offers numerous impression management benefits when properly employed. This research contributes to current inquiry on impression management by providing a novel strategy by which individuals can project warmth without jeopardizing competence.
机译:印象管理(IM)是驾驭社交生活的重要组成部分,可让个人主动塑造他人对他们的看法。但是,人际评价的两个主要方面之间存在内在的张力:热情和能力。尽管大多数即时消息策略以一个维度为代价,但又以另一个维度为代价,但我探索了一种可以在不损害感知能力的情况下提高保暖度的策略:征求建议。在这篇论文中,我测试了寻求建议作为一种能产生多种人际关系的即时消息策略的功效:它可以增强热情,诚意,谦卑,促进合作,诱导观点,激发承诺。六项研究测试了这些提议的好处在有效的IM至关重要的情况下:自我提升,绩效评估和谈判。在自我推广领域(第1章),试点调查表明,寻求建议很少被用作IM策略。尽管新手战术师对这种方法的透明性表示担忧,但研究2和3发现,与直接说明自己的成就相比,寻求自我促进的建议方法更为真诚。重要的是,这种方法解决了男性和女性的基本自我提升困境:寻求咨询的人能够在不损害热情的情况下进行能力预测。此外,目标因建议的要求而受宠若惊,更愿意向寻求建议者承诺承诺。在绩效评估领域(第2章)中,我测试了建议是否可以修复紧张的关系,从而使对手成为拥护者。研究4和5表明,自发征求意见时,建议可以促进观点捕捉能力并增强温暖感。重要的是,这些获得的温暖介导了寻求咨询对促进晋升的影响。第三章探讨了在谈判环境中寻求建议的方法,测试了向对手寻求建议是否可以改善关系收益而又不损害经济成果。研究6和7显示,寻求建议可以增强关系成果,并鼓励产生互惠互利的创造性交易。这些研究共同表明,正确使用建议寻求建议可带来许多印象管理收益。这项研究通过提供一种新颖的策略使个人可以预测温暖而又不损害能力,从而为当前的印象管理研究做出了贡献。

著录项

  • 作者

    Liljenquist, Katie A.;

  • 作者单位

    Northwestern University.;

  • 授予单位 Northwestern University.;
  • 学科 Psychology Social.;Business Administration Management.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 201 p.
  • 总页数 201
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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