A systems perspective: Healthcare systems that promote organizational deviance that contribute to practitioner job stress and burnout.

摘要

This study examined systemic organizational pressure variables contributing to practitioner stress and burnout. Professionals in hospitals and mental health agencies are unprepared for personal and organizational conflict, a pressure that results in work-related stress. Organizational pressure leads to stress, reduced job performance, and professional burnout, which can lessen the quality of patient therapeutic care. This research study was of a quantitative, nonexperimental, correlation statistical design. This correlation design study endeavored to ascertain whether, and to what degree, a relationship exists between the pressure variables of workload, organizational bureaucratic climate, and practitioner's influence and efficacy, and the stress reaction variables of organizational satisfaction, job satisfaction, and perceived control. Factors contributing to practitioner stress may reveal the early stages of burnout. This study attempted to bring greater attention to organizational variables impacting practitioner stress and burnout and the quality of therapeutic services due to organizational stress. The conclusions of this study resulted in significant relationships between the pressure variables and the stress-related variables, with moderate levels of stress as perceived by practitioners in mechanized health care organizations.