Study of the organisational climate in ambulatory public health services in the health department of Itajai, State of Santa Catarina (Sc), brazil - profile and level of satisfaction of users and employees

摘要

One of the most complex fields of research is the study of human behavior, which is influenced equally by levels of satisfaction and motivation, and each of us is endowed with differing levels of both elements. People have varying opinions about the personal and organisational factors that affect human behavior in both work and family environments.