首页> 外文会议>Proceedings of the Human Factors and Ergonomics Society 2018 annual meeting >Moderating Styles: Understanding Diverse Techniques for Investigating the Root Cause of Use Events
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Moderating Styles: Understanding Diverse Techniques for Investigating the Root Cause of Use Events

机译:审核样式:了解调查使用事件根本原因的多种技术

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This article explores how a moderator’s style shapes the techniques they use for conducting usability testing on medical devices. Different moderating styles offer distinct routes to arrive at analogous root-cause data when the moderator is appropriately trained. We interviewed three moderators from a human factors medical device consulting company about how they approach investigating the root cause of use events. A typology of three styles emerged from the interviews: Direct Moderator, Indirect Moderator, and Social Moderator. No style was inherently superior. Each moderator employs a distinct toolkit to gain insights about users’ interactions with devices. These data provide product developers with either recommendations for device improvements or with documentation for human factors FDA validation. Moderators may gain from learning about alternate moderating styles to enhance their mental flexibility during testing sessions. Knowledge of various styles also encourages a more diverse set of practitioners to enter the human factors field.
机译:本文探讨了主持人的风格如何塑造他们用于在医疗设备上进行可用性测试的技术。当主持人经过适当培训后,不同的主持样式将提供不同的途径来获得类似的根本原因数据。我们采访了一家人为因素医疗器械咨询公司的三位主持人,介绍他们如何调查使用事件的根本原因。采访中出现了三种样式的类型:直接主持人,间接主持人和社交主持人。没有任何一种风格天生具有优越性。每个主持人都使用独特的工具包来获得有关用户与设备交互的见解。这些数据为产品开发人员提供了有关设备改进的建议或有关FDA验证人为因素的文档。主持人可能会从对替代主持风格的了解中受益,以增强他们在测试过程中的思维灵活性。对各种样式的了解还鼓励更多的从业者进入人为因素领域。

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