首页> 外文会议>System Dynamics Society International Conference; System Dynamics Society Anniversary Celebration; 20070729-0802; 20070729-0802; Boston,MA(US); Boston,MA(US) >Using Systems Thinking to Improve Organizational Learning in the Public Sector : Perspective of Public Officials
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Using Systems Thinking to Improve Organizational Learning in the Public Sector : Perspective of Public Officials

机译:利用系统思维来改善公共部门的组织学习:公职人员的观点

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This study examines how public officials who have completed a one semester two-credit systems thinking graduate course consider how systems thinking training affect their way of thinking and daily administration behavior. Additionally, this study also focuses on how these public officials perceive the barriers to adopting systems thinking for the improvement of organizational learning in the public sector. This study employs a self-evaluated survey as the research method. The research results demonstrate that, after finishing the systems thinking course, questionnaire respondents request more from leaders to clarify organizational goals and to provide incentives for members to bring up innovative ideas. Meanwhile, respondents believed that they considered communication and teamwork important more than before taking the course. However, respondents appeared not to highly value their own role in achieving organizational goals, and to doubt their own willingness to incorporate new ideas into daily routines. Additionally, public officials believe that organizational leaders lack concepts and practice of systems thinking, and public organizational inertia, thus leading to the failure of systems thinking practice to improve organizational learning. This study provides suggestions for systems thinking course design based on the survey results.
机译:这项研究考察了完成一学期两学分系统思维研究生课程的公职人员如何考虑系统思维培训如何影响他们的思维方式和日常管理行为。此外,本研究还关注这些公职人员如何认识到采用系统思维来改善公共部门组织学习的障碍。本研究采用自我评估调查作为研究方法。研究结果表明,在完成了系统思考过程后,调查问卷的被调查者要求领导者更多地阐明组织目标并激励成员提出创新思想。同时,受访者认为,他们认为交流和团队合作比上课程之前更重要。但是,受访者似乎并没有高度重视自己在实现组织目标中的作用,并且怀疑自己是否愿意将新想法纳入日常工作。此外,公共官员认为组织领导者缺乏系统思维的概念和实践以及公共组织的惯性,从而导致系统思维实践无法改善组织学习。该研究为基于调查结果的系统思维课程设计提供了建议。

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