Spy System: A Tool Proposal to Help Human-Computer Usability Interactions Ergonomic Evaluations

摘要

Software developers and interface designers have been always dealing with the evaluating Human-Computer Interface challenge, due to the absence of evaluators well prepared for this task, due to the fact that some designers don't know evaluations concepts, or even due to the absence of helpful tools. Faced to this challenge, recent researches have been pointing the use of ergonomic evaluation techniques and criteria, or the use of ISO Guidances, like the ISO9241, in order to reduce the evaluations subjectivity. Among different techniques and criteria that can be used, we emphasize the Ergonomic Criteria proposed by Scapin & Bastien, as a support for an evaluation tool development that could help evaluation automatization. This automatization can be used as an approach able to present very satisfactory results, from the economic point of view or even when analysed to the evaluation success.