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The Process of Verbal Communication in Ethnic Malay and Batak: A Case Study

机译:马来族和巴塔克族言语交际过程的个案研究

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Communication skills are the main requirements that must be mastered by the counselor in the individual counseling process. The success of the counseling process is determined by the counselor's communication skills, both verbal and nonverbal communication. Individual counseling processes are firmly rooted in the context of complex communication, an understanding of verbal and nonverbal communication becomes very important. The counselor must understand the cultural differences brought by the counselor and the client's culture so that the goals in the counseling process are achieved. The purpose of this study is to describe the verbal communication of Malay, and Batak counselors. This type of research is qualitative research with a descriptive approach, which is to describe or describe the phenomenon of the field in depth. Data collection in this study uses documentation in the form of a counselor's voice recording in the counseling process. Sound recordings in individual counseling have received permission from the counselee. The subjects in this study were counselors with Malay and Batak backgrounds. The results showed that the verbal communication of Malay and Batak counselors in the counseling process used the languages and dialects of their respective regions namely MJ counselors with Malay dialects and regional languages and RMD counselors with Batak dialects and regional.
机译:沟通技巧是咨询师在个人咨询过程中必须掌握的主要要求。咨询过程的成功取决于咨询师的沟通技巧,包括口头和非口头沟通。个体咨询过程牢固地植根于复杂的沟通环境中,对语言和非语言沟通的理解变得非常重要。咨询师必须了解咨询师和客户文化带来的文化差异,以便实现咨询过程中的目标。本研究的目的是描述马来语和巴塔克语辅导员的言语交流。这类研究是定性研究,采用描述性方法,即深入描述或描述该领域的现象。本研究中的数据收集使用咨询师在咨询过程中录音的文件形式。个人咨询中的录音已获得咨询师的许可。本研究的受试者是具有马来语和巴塔克语背景的顾问。结果表明,马来语和巴塔克语咨询师在咨询过程中使用各自地区的语言和方言,即MJ咨询师使用马来语和地区语言,RMD咨询师使用巴塔克语和地区语言。

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