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Visual Knowledge Representation: Using Visual Knowledge in a Waiting Area to Alleviate Client's Anxiety

机译:视觉知识表示:在等候区中使用视觉知识来缓解客户的焦虑

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Anxiety may happen to every human especially in a uncertain waiting environment. Lengthy waiting time can disturb and damage the image of a company's performance. Understanding on waiting time anxiety and visual knowledge concept from all researcher backgrounds has been one of the key points in implementing an efficient visual knowledge tool. This paper will look into related researches that incorporate waiting time anxiety and visual knowledge in their works. Finally some discussions and opinions are presented for the future research.
机译:焦虑可能发生在每个人身上,尤其是在不确定的等候环境中。冗长的等待时间可以打扰并损坏公司性能的形象。了解所有研究人员背景的等待时间焦虑和视觉知识概念一直是实现有效的视觉知识工具的关键点之一。本文将调查相关的研究,这些研究将在其作品中纳入等待时间焦虑和视觉知识。最后提出了一些讨论和意见,以便未来的研究。

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