A Study on Students' Satisfaction of Chinese - Foreign Cooperative Higher Education

摘要

Students' satisfaction has been becoming a very important way of higher education evaluation in recent decades. In this study, we conducted a sampling survey of the students' satisfaction with the Instruction process of Chinese-foreign cooperative higher education institutions and programs in Beijing area. We divide the instructional process into five dimensions: Classroom Instruction, Evaluation and Feedback, Academic Support, Personal Development, and High- quality-resources Introduction. The results show that the overall satisfaction of students is close to the comparatively satisfactory level, but there is some gap between the participants' expectation and their satisfaction. The students' satisfaction of Instruction is affected by some factors i.e. individual characteristics, program and school characteristics. In addition, the study also found that students from different major and universities are have significant differences in satisfaction in two dimensions of Instruction i.e. the individual development and academic support. The results of this study have some implications for Chinese - foreign Cooperative higher education institutions and programs, and it will be helpful for cooperative programs to improve the quality of Instruction and helpful for students in cooperative programs to develop global perspectives and competences.