Is it a friend or an enemy? A study on the relationship between job friendships and job performance of Hospitality employees-Organizational commitment as mediating variable

摘要

While work friendship, organizational commitment and job performance have been extensively investigated, the relationship between the above three research fields is relatively unexplored. This paper studies the three constructs relationship and mediating of organizational commitment situation. Using the hospitality industry employees as an example, this paper will argue that the regression analysis can provide a framework for workplace friendship has a positive impact on organizational commitment, as well as giving workplace friendship has a positive impact on job performance, and a method of analyzing organizational commitment has a positive impact on job performance, and find organizational commitment has a mediating effect on workplace friendship and job performance. The results indicate that that all hypotheses are set up. These findings contribute to the organizational management and theoretical construction of the hospitality industry.