An analysis of trust building with awareness information in virtual teams

摘要

Working on online has been increasing with advancement of information and communication technology. The purpose of this study is to examine the effect of awareness information on trust building in a virtual team via a field experiment. Virtual team members were recruited through a crowdsourcing platform. Each team consisted of three members (editor, designer, and coder) and assigned to develop a website. Two competitions (preliminary and final) were held for this study. The analysis results based on questionnaire survey and communication logs indicated that awareness information might help building trust in virtual teams.