Initial Steps in Designing and Delivering Training to Enable Managers to Use the SL Environment to Support Organizational Decision-Making

摘要

Using virtual worlds such as the Second Life environment for Decision Support activities will require large investments in training. This paper argues that following the processes described by Robert F. Mager for basing the design of instructional strategies and materials on thorough preliminary analyses (Goal Analysis, Performance Problem Analysis, Skills Hierarchy Analysis and Participant Assessment), will ensure that the training is effective and efficient and that several common pitfalls will be avoided. These analyses are themselves a decision support system in that the analyses will suggest that certain training expectations and processes will be effective but the analyses do not dictate every aspect of the design of instructional strategies and materials. Designing effective training in this area will include beta testing and/or control group experimentation. Several questions for testing and/or experimentation are posed.