Managing a Green Giant: Sustainability Performance Management, a User Experience Perspective

摘要

With a backdrop of global resource depletion, climate change, and environmental degradation, there's growing pressure on businesses (especially big business) to change course, to conduct themselves sustainably. Given SAP's mission to not just sell software, but to "help the world run better," it is well positioned to advance the cause of sustainable business. This paper summarily defines the topic of Sustainability Performance Management and the objectives of a business software product designed for the space. In greater detail, it addresses the research methods, design process, and development collaboration model employed during the development of SAP Sustainability Performance Management (SuPM).