A MODEL OF INFORMATION SYSTEMS SUCCESS AND TECHNOLOGY ACCEPTANCE WITHIN A GOVERNMENT ORGANIZATION

摘要

Organizations are investing heavily in information technology. To reap the true benefits from the technology, managers want to ensure that employees are using the technology to complete their daily tasks. There is a compelling need to assess the success of IS and IS applications and this has been a very popular but challenging topic of IS research. Numerous models of IS success and their extensions have been proposed and applied in empirical studies to identify those factors that affect IS success. This study continues this tradition and will extend the body of knowledge on the topic of IS success by developing a more comprehensive model for measuring IS success and technology acceptance within a government organization. The proposed model builds upon existing models such as DeLone and McLean (2003), Venkatesh et al (2003) UTAUT, and Wixom and Todd (2005).