From the Perspective of Service Engineering, The Development of Support Systems for Residents Affected by the Major Earthquake Disaster

摘要

In a large Earthquake, the inhabitants need to protect themselves on their own. If that is difficult, residents need to help each other in between. However, there are very difficult to help each other at after the Earthquake. The supporting systems have been developed using the service engineering. This is, using ICT, an evacuate mechanism has been proposed. Moreover focusing on evacuation behavior in particular, a support system capable of safe haven has been developed. Especially a new method for measuring the quality of the evacuation has been developed too.