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The Role of Challenge in Information Systems Use

机译:挑战在信息系统使用中的作用

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This empirical study investigates the role of a challenge adjustment feature in the Information Technology (IT) interface to enhance cognitive absorption and increase intention to use IT. Challenge is integral to hedonic IT such as games and is present when using a new IT. When a user has difficulty in utilizing an IT feature, high challenge is present which might discourage further IT use. The IT artifact studied here utilizes a user assist feature that is context-aware, user-selectable, and offers varied levels of assistance. The focal IT artifact has a mix of hedonic (pleasure-seeking) and utilitarian (goal-oriented) purposes. Initial results show that adjustable challenge can enhance cognitive absorption which can be an important determinant of behavioral intention to use IT. Findings demonstrate that the assist feature allowed the user to regulate challenge to increase the user's cognitive absorption with IT in the presence of both high and low challenge.
机译:该实证研究调查了挑战调整特征在信息技术(IT)界面中的作用,以提高认知吸收和增加使用它的意图。挑战是蜂窝诸如游戏中的封装,并且在使用新的时存在。当用户在利用IT特征时难以困难时,存在高挑战,这可能会劝阻它使用。这里研究的IT工件利用了用户辅助功能,该功能是上下文感知,用户可选择的功能,并提供各种各样的帮助。 IT神器的焦点有一系列烟草(寻求乐趣)和功利(面向目标)的目的。初始结果表明,可调节的挑战可以提高认知吸收,这可能是使用它的行为意图的重要决定因素。调查结果表明,辅助功能允许用户规范挑战,以增加用户在高度和低挑战的情况下用它的认知吸收。

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