Factors analysis that affecting the user acceptance towards IPv6 transition

摘要

As IPv4 capacity is running out, it is an obvious need for changing to next generation IP technology which is IPv6. This study aims at analyzing the factors that support the acceptance of network users to use IPv6. This study analyzed user experience of users who comes from academic background, enterprise practitioners, and also internet service providers. Key factors on the success and failure of IPv6 deployment were synthesized from findings from those audiences. This research utilizes mixed method, qualitative and quantitative approach. Focus group discussion chosen for the qualitative approach while survey to 286 respondents using Likert scale is being used as the data collection method for the quantitative approach. In the focus group discussion, there were experts who are working in government institutions, service providers, universities, and also network practitioner communities. Unified Theory of Acceptance and Use of Technology (UTAUT) and Structural Equation Modelling (SEM) guidelines are followed for better end results. Findings upon data collected and processing along with the information gathered from focus group discussion reveal several significant factors which affect IPv6 implementation project such as experience, facilitating condition, system trust, social influence, perceived of usefulness and perceived ease of use. Based on the findings, there are recommendation for the ISP to change the mindset and strategies for the implementation of IPv6 is totally different from IPv4 in terms of capacity, complexity, and the way of handling incident or service interruption. To provide clear reference and guidance for IPv6 transition and implementation, government is expected to collaborate with the network providers, academia, community, and practitioners to develop set of standards and detailed transition roadmap. Subsidy program to upgrade the network infrastructure that supports IPv6 should also be considered by the government in annual budget planning.