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Automated Underwriting in Life Insurance: Predictions and Optimisation

机译:人寿保险的自动承保:预测和优化

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Underwriting is an important stage in the life insurance process and is concerned with accepting individuals into an insurance fund and on what terms. It is a tedious and labour-intensive process for both the applicant and the underwriting team. An applicant must fill out a large survey containing thousands of questions about their life. The underwriting team must then process this application and assess the risks posed by the applicant and offer them insurance products as a result. Our work implements and evaluates classical data mining techniques to help automate some aspects of the process to ease the burden on the underwriting team as well as optimise the survey to improve the applicant experience. Logistic Regression, XGBoost and Recursive Feature Elimination are proposed as techniques for the prediction of underwriting outcomes. We conduct experiments on a dataset provided by a leading Australian life insurer and show that our early-stage results are promising and serve as a foundation for further work in this space.
机译:承保是人寿保险过程中的一个重要阶段,涉及到以何种条件接纳个人加入保险基金。对于申请人和承保团队而言,这是一个繁琐且劳动密集的过程。申请人必须填写一份大型调查,其中包含有关其生活的数千个问题。然后,承保团队必须处理此申请并评估申请人带来的风险,并向他们提供保险产品。我们的工作实施并评估了经典的数据挖掘技术,以帮助实现流程某些方面的自动化,从而减轻承销团队的负担,并优化调查以改善申请人的体验。提出了Logistic回归,XGBoost和递归特征消除作为预测承保结果的技术。我们对澳大利亚一家领先的人寿保险公司提供的数据集进行了实验,结果表明我们的早期结果很有希望,并为该领域的进一步工作奠定了基础。

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