AN EVALUATION OF BULK CHEQUE AND CASH DEPOSIT

摘要

This paper presents the results of an evaluation of an automated teller machine (ATM) that provides the facility for depositing bunches of bank notes and cheques without the need to use an envelope. Results are presented and discussed with measures of performance and self-reported ratings being given. Conclusions are drawn as to the usability of the deposit features, along with discussion as to how the height of the interface can best accommodate the widest population of users and the challenges of designing products with a complex feature set for use in a public, walk-up-and-use environment.