Analysis on Optimization of Public Service System of Tax System Based on the New Public Service Theory—The Case of 'Full-functional Taxpayer Service Hair Model of Guangyuan Municipal Office in Sichuan Province of State Administration of Taxation

摘要

Relying upon the value pursuit of serving taxpayers and society, Guangyuan Municipal Office in Sichuan Province of State Administration of Taxation of China has built a "Full-functional Taxpayer Service Hall" model in the aspect of service system construction, which made a constructive exploration of the optimization of public service system. The main measures are as follows: setting full-functional post; pertinently integrating internal resources; providing related supporting mechanism. Essence of the new public service theory lies in equal attention to efficiency and public value. Construction of Fullfunctional Taxpayer Service Hall of GUSCSATC not only can raise tax collection and administration efficiency, but always adheres to the standpoint of common interests. It appropriately interprets the two-dimensional perspective of the new public service; Theoretical value of the new public service concept also provides theoretical reference for the reform of GUSCSATC. So this innovative experience has generalization value.