AN EVALUATION OF FACTORS REGARDING STUDENTS’ ASSESSMENT OF FACULTY IN A BUSINESS SCHOOL (CURRICULAR ISSUES MINICONFERENCE AWARD COMPETITION ENTRY)

摘要

Student-faculty ratings are used at most institutions of higher learning for three importantreasons. First, the ratings provide direct feedback to the faculty and this enables faculty to adjusttheir teaching styles. Second, the ratings provide the administration with information intended toassist in guiding and mentoring faculty toward more effective pedagogical performance in theclassroom. Third, the ratings also provide the administration with information to be used in thereappointment, tenure, and promotion processes as well as for assignment of salary rangeadjustments and teaching awards. To be of real value, however, all of this is predicated on theuse of a valid and reliable faculty rating instrument along with a system designed to provide boththe faculty and the administration with norming reports that allow for appropriate comparisons ofratings. This paper reports such a study conducted within a large department of a business schooland recommends that the process used be adapted by other B-school departments and otheracademic units across the university and at other universities to insure a more universallyappropriate usage of students’ ratings.