USING PERFORMANCE MEASURES To EFFECT SAFETY IMPROVEMENTS A CASE STUDY FROM THE NEW YORK STATE COMPREHENSIVE Bus SAFETY INSPECTION PROGRAM

摘要

This paper describes how the New York State Department of Transportation, through a cooperative relationship with the bus industry, undertook an action plan to clarify and strengthen its Bus and Passenger Vehicle Safety Regulations and to establish industry performance goals to reduce Bus Safety Out-of-Service (OOS) rates statewide. Over the course of 5 years, the State's regulations were updated with extensive industry input and the average OOS rate for key operators has been reduced from 24.5% in 1995 to 9.6% in 2001 --- a 60 percent reduction in vehicles being placed Out-of-Service and requiring a safety re inspection before being operated on a public highway in the State. The paper is intended to assist others involved in performance based safety programs better understand how to build outcome driven performance programs that can achieve significant results.