THE STUDY OF LOGISTICS CUSTOMER SERVICE FOR SUPPLY CHAIN MANAGEMENT SYSTEMS

机译：供应链管理系统的物流客户服务研究

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摘要

In this paper, the idea of customer service, basic service capability, perfect order, value-added services are introduced, and the strategy of logistics customer service for supply chain management systems is discussed.

机译：本文介绍了客户服务的理念，基本服务能力，完善的订单，增值服务，并讨论了供应链管理系统的物流客户服务策略。

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来源
《The International Conference on Modern Industrial Engineering and Engineering Management in New Century Aug 10-12, 2001 Tianjin, China》|2001年|p.369-372|共4页
会议地点 Tianjin(CN);Tianjin(CN)
作者
Li Longzhu;
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作者单位

School of Economics and Management, Tianjin normal university, Tianjin, P.R.C. 300070;

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会议组织
原文格式 PDF
正文语种 eng
中图分类工业经济;
关键词
logistics; customer service; supply chain management;

机译：物流;客户服务;供应链管理;
入库时间 2022-08-26 14:11:30

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THE STUDY OF LOGISTICS CUSTOMER SERVICE FOR SUPPLY CHAIN MANAGEMENT SYSTEMS

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