Customer Relationship Management by Using Objective Matrix Method to Survey Customer Satisfaction

机译：使用目标矩阵方法调查客户满意度的客户关系管理

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来源
《International Conference of Computer Science and Information Technology》|2019年|1-4|共4页
会议地点 Medan(ID)
作者
Humuntal Rumapea; Mikha Prakqusa; Yolanda Yulianti Pratiwi Rumapea; Fati Gratianus Nafiri Larosa; Margaretha Yohanna;
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作者单位

Universitas Methodist Indonesia Medan Indonesia;

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会议组织
原文格式 PDF
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关键词
CRM; Objective Matrix; Customer Satisfaction.;

机译：客户关系管理;目标矩阵;顾客满意度。;

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4. Customer Relationship Management by Using Objective Matrix Method to Survey Customer Satisfaction [C] . Humuntal Rumapea, Mikha Prakqusa, Yolanda Yulianti Pratiwi Rumapea, International Conference of Computer Science and Information Technology . 2019

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7. Customer Relationship Management Influence on Customer Value, Product Quality and Service Quality in Improving Customer Satisfaction and Its Implication on the Customer Loyalty [O] . Harryani, Sri 2017

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Customer Relationship Management by Using Objective Matrix Method to Survey Customer Satisfaction

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