A Conceptual Blueprint for Enterprise Architecture Model-Driven Business Process Optimization

摘要

Business process management (BPM) is a traditional approach to achieve process excellence, and a key success factor of digitization initiatives. It facilitates strategic alignment by streamlining business processes, and harmonizing business and IT domains. The main goal of this research is to map BPM and enterprise architecture management (EAM), to provide a systematic review of EAM-supported process optimization methods. BPM is focusing on the business architecture layer of EAM frameworks, so EAM can be a major facilitator of BPM lifecycle activities, especially the optimization phase. Our proposed analytical framework can contribute to the evaluation of process architecture, considering the context and dependencies of the process-related models to the components of an information architecture.