INTER-ORGANIZATIONAL KNOWLEDGE MANAGEMENT. THE IMPORTANCE OF ORGANIZATIONAL AND ENVIRONMENTAL CONTEXT

摘要

This paper analyzes knowledge management in an inter-organizational level. First, a brief literature review is carried out. After, knowledge management facilitators are studied, analyzing two key factors; the organizational and the environmental context. Last point studies the particular case of SMEs, studying the importance of the cluster concept in order to improve the knowledge management process in an inter-organizational level.