ENGLISH, SLOVENIAN, SWEDISH: CAPTURING USER REQUIREMENTS ON LARGE PROJECTS

摘要

This paper explores practical issues when capturing user requirements on large projects, where user partners are often distributed over geographical and cultural boundaries (typical of large EU projects). A number of important aspects are discussed including: human factors awareness, recruiting participants, appropriate methods, stimuli (scenarios and prototypes), logistics, and language and culture. The aim is to provide an insight into the application of user-centred design in this research context and some examples of best practice for future projects.