The AVANTI project: prototyping and evaluation with a cognitive walktrouph based on the norman's model of action

摘要

In this paper, we present a contribution to the way in which two design issues encountered by the AVANTI project in designing a Web service supporting the mobility of disabled people can be faced. The design issues are: the problems deriving from destribution of the teams collaborating to the project in several cities (sometimes different European countries); and the need to face high-level interaction problems in the evaluation process. One important action taken to face these issues was the development of a variation of the Cognitive Walkthrough based on the Norman's model of action.