Analysis Models for User Interface Development in Collaborative Systems

摘要

This chapter presents several models as a proposal to carry out the process of analysis for CSCW systems, a stage of the model process which is essential in this type of systems. The methodology presented to address the analysis stage provides the mechanisms to specify the organization of the participants of a system, the roles they play, the interaction of the users within the system and the interaction among participants through the system, that is, person-computer-person interaction.