A FRAMEWORK FOR THE CLASSIFICATION OFSITUATION DEPENDENT SERVICES

摘要

Situation Dependent Services are services that significantly depend on the user's situation. Considering thernindividualneedssuchservices areregardedtobe morebeneficialtothe customerthannon-individualservices.rnFor the development of Situation Dependent Services it is necessary to better understand the measurablernaspects of a user's situation that are relevant for customizing a service. From this point of view the paperrnexamines the term iesituationla in more detail and summarizes the relevant aspects for mobile and internetrnservices in a framework. By now, the framework helps to classify the level of situation dependency of a servicernand provides an overview of major technologies that are applicable. In the future, it is intended to expand thernframeworktoprovide amethodicalhelpfor thedevelopmentandimprovement of Situation Dependent Services.