ACTIVE PORTALS TO SUPPORT COLLABORATIVEBUSINESS PROCESSES

摘要

The trend to collaborative business processes requires ways to identify and configure collaborativetechnologies to support such processes. Collaborative business processes are usually open in the sense thatthe process steps followed cannot be completely predefined and emerge over time. They must, however, bealigned to organizational goals. The paper suggests that modeling concepts used to develop well definedsystems are not applicable for designing collaborative systems and alternative concepts are needed to do so.The paper defines collaborative concepts to model collaborative systems and ways to support them usingsoftware agents. It defines software requirements and stresses the need to provide software agents to assistsystem evolution as collaborative processes emerge and an approach to analyzing agent requirements.