Tourism support device, robot equipped with the device, tourism support system, and tourism support method

摘要

PROBLEM TO BE SOLVED: To provide a tourism support device capable of managing passengers getting on and off without manpower and accurately providing information corresponding to the diversity of customers. SOLUTION: The tourist support device 30 mounted on a moving body on which a customer gets on and off, the device information transmitted from the device mounted on the moving body, the terminal information transmitted from the communication terminal of the customer, and the terminal information. The information acquisition unit 41 that acquires at least one of the network information transmitted via the external communication network, the information storage unit 42 that stores at least the itinerary information of the customer, and when the customer gets on and off the moving body. The passenger management unit 43 that manages passengers using the customer information acquired in the above, at least one of the customer's itinerary information and the acquired information acquired by the information acquisition unit 41, and the customer information are used. The provision information generation unit 44 that generates the provision information to be provided to the customer and the provision information output unit 45 that outputs the generated provision information are provided. [Selection diagram] Fig. 3